What to Review
- Travel dates and number of guests
- Itinerary and accommodation
- Included services and exclusions
- Currency and total price
- Deposit and balance deadlines
- Cancellation charges and refund conditions
Your journey, clearly plannedBooking & Payment
Booking & Payment
Information
Clear steps from your first enquiry to your confirmed journey.
Start My EnquiryHow Your Booking Works
Choose a safari package or request a customized journey. Send your travel dates, number of guests and preferences. Our team will prepare an itinerary and quotation for you to review.
Share Your Plans
Tell us your dates, guest numbers, interests and preferences.
Review Your Proposal
Review the itinerary, accommodation and quotation.
Agree the Details
Clarify arrangements and read the booking terms before accepting.
Make the Required Payment
Follow the methods, recipient details and deadlines on your official invoice.
Receive Confirmation
Keep your written confirmation and check which arrangements have been secured.
Sending an enquiry does not confirm a booking.
Explore Safari Packages & Itineraries →Understand Your Quotation
Your quotation should identify the itinerary, accommodation, included services, exclusions, currency and total price. Review these details before accepting.
Before You Accept
Ask our team to clarify any part of the proposal. Review the terms supplied with your quotation before accepting or making payment.
Your booking confirmation will explain which arrangements have been secured.
Payment Information
Deposit & Final Payment
The required deposit and balance deadline will appear in your quotation and invoice. Your booking confirmation will explain which arrangements have been secured.
Payment Methods
Pay using the methods and recipient details provided on your official invoice.
Ask our team to confirm the accepted options for your booking.
Payment Confirmation & Receipts
Keep your transaction reference. After your payment has been verified, our team will provide a receipt and update you on your booking status.
Currency & Transaction Charges
Your invoice will state the payment currency. Confirm whether bank charges, transfer fees or currency conversion costs are included or payable separately.
Changes, Cancellations & Refunds
Changes to Your Booking
Contact our team if you need to change dates, guests, accommodation or activities. Changes depend on availability and may affect the price.
Cancellation Terms
Cancellation charges and refund eligibility follow the terms supplied with your quotation. Read these conditions before making payment.
Refund Information
Ask our team to explain refund eligibility and any applicable cancellation charges for your booking using the terms supplied with your quotation.
Before You Travel
- Save confirmation and receipts
- Check your itinerary and transfers
- Keep travel documents accessible
- Confirm outstanding arrangements
Frequently Asked Questions
When is my booking confirmed?
An enquiry is the start of planning. Your booking confirmation will explain the arrangements secured after the required booking process. Keep the written confirmation from our team.
Where can I find payment deadlines?
Your required deposit and final balance deadline will appear in your quotation and invoice. Contact our team if either is unclear before making payment.
Which payment methods can I use?
Use only the accepted methods and recipient details on your official invoice. Contact our team to clarify the options or verify an unexpected change.
Can I change my itinerary?
Contact our team to discuss changes to dates, guests, accommodation or activities. Changes depend on availability and may affect your price.
What happens if I cancel?
Cancellation charges and refund eligibility follow the terms supplied with your quotation. Review those conditions before paying and ask our team to explain how they apply.
How do I request a receipt?
Keep your transaction reference and share it with our team. After payment has been verified, we will provide a receipt and update your booking status.
Ready to Plan Your Journey?
Speak with our team about your itinerary and booking questions.
Contact Our Team